Home Care Resources & FAQs

Florida’s Medicaid Long-Term Care (LTC) program helps eligible seniors and adults with disabilities receive care at home, in assisted living, or in a nursing home — at no cost. We assist families through the entire application process, including the screening, managed care selection, and care plan coordination. If your loved one needs help with daily activities like bathing, dressing, or memory support, they may qualify. ✅ Call us today, and we’ll guide you step by step — completely free of charge.

Once your loved one is approved for Medicaid LTC and enrolled in a care plan, services can begin within just a few days. If they already have a managed care plan like Humana, Simply, or Sunshine Health, care could begin even faster. We always do our best to start care as soon as possible — especially for hospital discharges or urgent needs.

Absolutely. Many of the families we serve are caring for loved ones with Alzheimer’s or other forms of dementia. Our experienced HHAs and CNAs provide patient, respectful, and consistent support — helping with safety, hygiene, meals, supervision, and emotional comfort. Staying at home can reduce confusion and improve quality of life for those with memory loss — and we’re here to make that possible.

If your parent doesn’t qualify for Medicaid LTC, we’ll explore other options — including private pay care, short-term support, or referrals to local programs that may help. We’re here to support all families, not just those on Medicaid, and we’ll never pressure you into services that aren’t right for your situation. 💡 Let’s talk — we’ll help you find a solution that fits your family’s needs and budget.

Our licensed caregivers assist with personal care (bathing, dressing, grooming), light housekeeping, companionship, meal preparation, medication reminders, and respite care. We customize each plan based on the client’s needs.

Respite care provides short-term relief to family caregivers by temporarily assigning a professional home health aide. It's ideal when caregivers need a break, have errands, or are traveling.

We can typically begin services within 24–48 hours of your initial consultation, depending on care needs and documentation. For urgent situations, we can expedite the process.

We proudly serve clients throughout Palm Beach County, including West Palm Beach, Lake Worth, Boynton Beach, Boca Raton, Greenacres, and surrounding areas.

Yes. We accept clients enrolled in Medicaid-managed long-term care plans such as Humana and Simply Healthcare. We work closely with case managers to coordinate approved services and ensure compliance.

Yes, Palm Beach Serenity Health Care specializes in non-medical in-home care for seniors throughout Palm Beach County, including West Palm Beach, Lake Worth, Boynton Beach, and surrounding areas. Our caregivers help with personal hygiene, companionship, meal prep, and more.

Yes. We carefully match clients with caregivers based on personality, language preference, availability, and type of care needed. We also offer bilingual aides for Spanish-speaking families.

Yes, all caregivers registered with Palm Beach Serenity Health Care are licensed, background-checked, and fully insured in compliance with Florida AHCA regulations.